Before placing an order, please pay attention to the following.
Please correctly fill out the email address that is available for you to receive the emails, as well as the recipient’s information (address, telephone number, and name). The system will send a “confirmation letter” to your email automatically after you place the order; during the period, if there is any problem with the commodity’s shipment, we will notice you by email; we will also send an email to notice you when the commodity is shipped.
Please keep an eye on the delivery of your parcel after receiving the email noticing the commodity has been shipped. For international delivery, we will send the commodity by Chunghwa Post Co., Ltd. (中華郵政). The number of days of delivery will be different according to varied countries to mail to, and the speed of customs inspection and the working days will also be different; the working days shall be 10~14 days approximately.
International delivery: The “delivery condition” and the “delivery method” of postmen of each country shall be subject to the regulations of each country. You can log in with the purchase order number to track the delivery progress of your parcel. Please pay attention to the delivery progress actively.
If there is a “delivery failure,” or “the time limit for claiming the parcel has been exceeded,” resulting in the parcel returned to us, you will have to bear the “returning fee + the freight to mail the parcel again”. (Remarks: the returning fee shall be collected by the post office for its delivery)
If you choose to place the order, it is deemed that you agree the above-mentioned rules, and there shall be no objections.